Lifetime Warranty

All Kristin Coffin Jewelry is meticulously handcrafted in the US from the finest materials, to the highest standards of quality. We offer a free lifetime warranty against manufacturing defects on all of our jewelry. In the extremely rare event that there seems to a defect with any piece, simply contact us. The warranty excludes coverage for wear and tear, negligence, accidents, and theft.

In order to maintain the integrity of your jewelry, it is normal and expected to perform routine maintenance and repairs over time. These repairs are not due to manufacturing defects, and therefore would not be covered under the warranty. Although all jewelry will require repairs at some point in its life; to avoid excessive repairs always follow our Care & Cleaning guidelines.

Below are some examples of common repairs due to normal wear and tear, accidents, or negligence that would not be covered under warranty:

  • Worn-down prongs requiring retipping, resulting in loss of stones
  • Loosened or shifted prongs due to snagging or bumping, or simply from wear over time
  • Worn-down or misshapen shank or band due to wear
  • Bent settings due to accidents or negligence
  • Stained or discolored stones due to contact with solutions including lotions, perfumes, soaps, cleaners, chemicals, etc.
  • Cracked, chipped, or cracked stones due to wear & tear or accidents

For those situations not related to manufacturing defects, we strongly recommend purchasing your own insurance. Jewelry is commonly insured as a rider on your homeowner's or renter's policy, or via separate companies like Jeweler's Mutual. An insurance policy can protect against loss, theft, and possibly damage due to wear.

Repairs outside of our warranty can be done for a fee. Pricing depends upon the scope of work required to restore your piece. To save on shipping costs and transit time, you can also have your piece repaired by any trusted local jeweler in your area.