Warranty + Ethical Sourcing

Our jewelry is crafted with the utmost care, using the finest materials. We are committed to using recycled precious metals, and conflict-free diamonds and gems in all our jewelry.

Recycled Metals:
Gold mining is a highly toxic process, creating social and environmental devastation. To combat this degradation, we choose to use recycled gold and silver, rather than newly-mined metals. The metals are reclaimed from old jewelry or industrial parts and then professionally refined to the same quality as newly-mined metals. Most metals used in Kristin’s designs are 100% recycled (save for a few findings and other tiny components).

Conflict-Free Diamonds & Gems:

All mined diamonds and gemstones are sourced from reputable US and Canadian vendors who pledge to only supply diamonds traded in accordance with the Kimberley Process. The Kimberley Process is a strict certification system supported by the United Nations ensuring conflict-free diamond trading. Larger individual white diamonds come with a grading report, such as from GIA, GCAL, etc. Smaller white accent diamonds only have the certification written on the original wholesale invoice from our trusted vendor. 

In the continual quest for a unique and eco-friendly aesthetic, we also offer recycled and antique diamonds, as well as lab-grown diamonds and moissanite. We work only with reputable US-based companies, who offer the highest-quality lab-grown stones.  

Canadian Diamonds:
Kristin is very careful in her selection of diamond and gemstone vendors, working only with those whom she built strong and trusting relationships with over the years. This helps to ensure the stones are conflict-free and in compliance with Kimberley Process. A step further toward ensuring conflict-free diamonds is to pinpoint the source, which is very tricky to do in the diamond industry. Diamonds mined from Canada are a wonderful way to track their origin, but they are pricier than non-Canadian diamonds. This price is offset greatly for smaller stones purchased in larger parcels, so Kristin is proud to offer strictly Canadian accent diamonds in her bands, pavé, and halo settings. 

Warranty:

All Kristin Coffin jewelry is meticulously handcrafted from the finest materials, to the highest standards of quality. We offer a warranty on the craftsmanship of all jewelry, which covers workmanship defects for 1 year from the date you received it. In the extremely rare event that there seems to a defect with any piece, simply contact Kristin. The warranty excludes coverage for wear and tear, abuse, loss of stones, and theft. The warranty does not cover repairs if the Care & Cleaning guidelines are not followed. If your jewelry becomes damaged through wear & tear, negligence, or beyond the first 1 year, repairs can be done for a fee. 

For those situations not related to manufacturing defects, we strongly recommend you purchase your own insurance. Jewelry is commonly insured as a rider on your homeowner's or renter's policy, or via separate companies like Jeweler's Mutual. An insurance policy can protect against loss, theft, and possibly damage due to wear.